Privacy Policy

Royal Secrets Singapore Pte Ltd may collect (i) the personal details that you submit on the Website, including without limitation your name, email address, phone number, billing and shipping address; (ii) information that you communicate to us through email, telephone, or alternative electronic or paper communications; and (iii) information that we receive automatically when you interact with the Website, e.g. cookies (your “Personal Data”).

Royal Secrets Singapore Pte Ltd requires your Personal Data in order to provide its services to you, in particular for the following purposes:

(a)   Internal record keeping;

(b)   To communicate with you regarding Royal Secrets Singapore Pte Ltd services, including without limitation to send you order confirmation and order completion emails, and to notify you if you have provided incorrect payment details or if Products are unavailable;

(c)   To improve Royal Secrets Singapore Pte Ltd services, including without limitation the security, performance, functionality or operation of the Website, and the availability and variety of Products sold on the Website;

(d)   To periodically sent you promotional news about changes to Royal Secrets Singapore Pte Ltd services or special offers that you may find interesting;

(e)   To contact you for market research purposes (of which participation is voluntary); and

(f)    To be able to deliver the Products to you, including without limitation by disclosing necessary details to Royal Secrets Singapore Pte Ltd’s agents, including without limitation Royal Secrets Singapore Pte Ltd’s delivery partners, or sub-contractors.

By using and accessing the Website, creating a Customer Account and/or purchasing any Products, you expressly agree and consent to Royal Secrets Singapore Pte Ltd’s collection, use and disclosure of your Personal Data for the above purposes.

Royal Secrets Singapore Pte Ltd is committed to putting in place measures with a view to keeping your Personal Data secure. In order to prevent any unauthorised access, collection, use, disclosure, copying, modification, disposal, or other similar acts, we have put in place reasonable security policies and procedures to safeguard the information we collect online. Royal Secrets Singapore Pte Ltd will also cease to retain your Personal Data when you choose to terminate your Customer Account, except where required to retain, use, and disclose your Personal Data by law or where Royal Secrets Singapore Pte Ltd believes in good faith that such retention, use, and disclosure is reasonably necessary for the purposes for which your Personal Data was collected or for any other legal or business purposes. Royal Secrets Singapore Pte Ltd will conduct regular reviews to determine if such retention, use, and disclosure is reasonably necessary.

If you have any questions about this Privacy Policy or Royal Secrets Singapore Pte Ltd’s treatment of your Personal Data, please contact Royal Secrets Singapore Pte Ltd’s customer service team at (+65) 6323 4249.